NearFaith Care — Privacy & Data Retention Notice

• Account: email address (verified by one-time code), name, phone number, city and state, sign-in timestamps.
• Application: need category, requested amount, your private written explanation, the church you named, vendor name and contact where given, due date where given.
• Verification records: whether and how your email, phone, and church connection were confirmed, and by whom at the church.
• Final interview: the scheduled time, whether it took place, and a Review Board member’s brief written note of the outcome. Interviews are not recorded (audio or video) unless you consent in writing at the time; if you do, the recording is covered by the same retention rules as your application.
• Program integrity: request status history in an append-only audit log, and any fraud-screening flags.
• Not collected: financial statements, tax returns, bank credentials, Social Security numbers, or government ID. If the program later accepts supporting documents (an invoice or bill), that change will be reflected here first.

Your name, explanation, church-verification outcome, and church membership or attendance status are never published, listed, or indexable — not on a wall, feed, impact page, or anywhere else. Any public impact reporting uses only anonymized aggregates: need category, city/state, a rounded dollar amount, and status.

• NearFaith administrators and Review Board members reviewing the request.
• The church you named — only what is described in the Applicant Consent & Verification Authorization.
• The administering entity (the operator or, where arranged, a participating church or qualified charitable partner) deciding payment of an award — only what that requires.
• The vendor you named — only payment-related details, if an award is approved.
• Service providers that run our infrastructure (hosting, database, email delivery), bound by their own security terms and processing data only on our behalf.

We do not sell Care information, use it for advertising, or share it with anyone else except where the law requires.

• Applications and explanations: retained while a request is open and for twelve months after it closes, then deleted on schedule.
• Accounts: retained while active; deleted on your request, subject to the same twelve-month window for any recent requests.
• Audit log: the append-only record of status changes and decisions is retained for seven years for program-integrity and legal purposes; it references requests by internal ID.
• Supporting documents (if ever collected): deleted on a defined schedule after the request closes, stored privately and never publicly accessible in the meantime.

• Withdraw a pending application at any time (reply to any Care email).
• Request a copy of the information we hold about your Care account.
• Request account deletion, completed after any applicable retention window.
• Correct inaccurate account details by replying to any Care email.

Requests go to the contact address on nearfaith.com/contact or by reply to any Care email. We verify that requests come from the account’s verified email before acting on them.

• What we collect when you contribute:email address, the name you enter (optional), amount, frequency, your preference category, the Contributor Terms version you agreed to, the time of agreement, a one-way hash of your IP address as part of the consent record, and the payment processor’s reference identifiers. For monthly contributions we also keep the subscription status and next renewal date.
• Payment details: card numbers and bank details are entered on and held by our payment processor (Stripe) under its own privacy policy. NearFaith never sees or stores full card numbers.
• Never public: contributor names, emails, and individual amounts are never published. Public reporting is aggregate only (totals, counts, and amounts by preference category).
• Retention: contribution records are financial records and are retained for seven years. Acknowledgment emails are logged for the same period.
• Your choices: cancel a monthly contribution any time from the link in your acknowledgment email, request a copy of your contribution records, or ask us to stop emailing you, via nearfaith.com/contact.